When Scrum fails

David Andersen used his Meetup talk i Oslo last week to describe a start-up’s journey from Scrum to a more Kanban based way of doing things. I seldom work with start-ups, but David’s talk resonated with my experiences in contexts that have little do do with start-ups. I summarized the insight in a tweet: “The Meetup with @agilemanager yesterday reinforced my belief that Scrum works best when you are in a state that you should avoid being in” I freely … Les resten ›

Failure demand in software

A lot of people seem to like John Seddon’s concept of failure demand. Me too. But Seddon mostly talks about service delivery in areas such as call centers and housing repairs. I tend to work with software development organizations. When Seddon mentions IT, it is in the context of how the workflow systems we create end up reducing the quality of service delivery in call centers and housing repairs. After having used a number of different workflow systems over the … Les resten ›

When systems(thinkers) collide

When I come across a great thinker that opens my eyes to new ideas I always try to look for errors in their reasoning. The obvious reason to do this is as a safeguard against being carried away by new ideas that are intuitively right but actually wrong. A second reason for this scrutiny is a guiding principle of mine. If I am unable to find anything wrong in someone’s thinking it is a sure sign that I am becoming … Les resten ›